Job Opportunities
Organization
40% of all food is wasted in the U.S. And, food waste creates an enormous environmental problem: if global food waste were a country, it would rank 3rd in greenhouse gas emissions after the U.S and China. Yet 49,000 people in Marin County, California, worry about where their next meal will come from.
ExtraFood’s mission is to help end hunger and wasted food in Marin. Our first step is our county-wide food recovery program: we rescue excess fresh food from Marin’s businesses and schools and immediately deliver the food to safety net partners – such as senior housing centers, homeless shelters & after-school programs – serving Marin’s most vulnerable children, adults and families.
In 5 years, ExtraFood’s staff and volunteers have organized, rescued, and delivered 2,700,000 pounds of food from 225 donors to 121 sites throughout the county. ExtraFood, winner of the 2017 Heart of Marin Achievement in Nonprofit Excellence Award, reaches more than 8,000 people every month with healthy, fresh food.
For more information: http://ExtraFood.org
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Position Title
Volunteer Coordinator, ExtraFood.org
Position Summary
The Volunteer Coordinator is primarily responsible for recruitment, training, engagement and retention of ExtraFood’s volunteers, promoting high utilization, organization efficiency and volunteer fulfillment. In this role, the Volunteer Coordinator supports the Manager of Food Recovery Operations’ overall management of the volunteer program. This is a full-time, onsite, non-exempt position.
Primary Responsibilities
Recruitment
- Define, develop, and implement effective strategies to recruit the right volunteers with the right skills.
- Identify best venues for recruitment, including advertisements on social media, newspapers, and participation in special events or volunteer fairs.
- Conduct interviews with potential volunteers to ensure the best match between the skills, qualifications, and interests of the volunteers and the needs of the organization.
Training
- Communicate, coordinate and schedule orientations and trainings.
- Lead trainings to increase understanding of ExtraFood’s clients, services, roles and responsibilities as they relate to the volunteer team.
- Collect and manage all volunteer paperwork and databases, and ensure volunteers understand ExtraFood’s record-keeping process and procedures.
- Be available to perform or accompany a volunteer on an occasional food trip.
Engagement
- Plan and implement volunteer recognition activities to highlight the contribution of volunteers to the organization and their impact in the community.
- Coordinate seasonal volunteer events and engagement programs.
- In coordination with Food Recovery Operations Manager, help craft and curate content for volunteer newsletter.
Retention
- Interview volunteers after onboarding to review volunteer experience and report any issues or concerns.
- Synthesize and provide feedback from volunteers to key personnel in the organization Conduct ongoing evaluation of volunteer program and suggest improvements to management.
Qualifications
The Volunteer Coordinator’s required skills/experience must include the ability to conceptualize, organize, articulate and operationalize ideas while working effectively in a fast-paced, dynamic and collaborative environment. Required skills/experience include:
- Passionate about our mission
- 1-3 years experience managing multiple projects in a service-oriented industry
- Excellent interpersonal skills and professional manner
- Highly organized and skilled in data management
- Facile with Mac-based and mobile software
- Available to attend an occasional weekend or evening event
- Able to lift and maneuver up to 25 lbs. safely
- Valid California driver’s license and car registration
- Required car insurance coverage
- Fluent in English
- 2 professional references
Preferred skills/experience include:
- Volunteer management experience
- CRM/Database experience
- Volunteering experience
Compensation
- Competitive and commensurate with experience
- Health insurance
- Vacation and sick leave
- 401(k) plan
- The feeling of making a big difference in our community every day
Email cover letter summarizing interest in position and experience, plus resumé, to:
Sophia Balestreri, Manager of Food Recovery Operations, Sophia@ExtraFood.org
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Position Title
Food Recovery Coordinator (part-time)
Position Summary
This part-time position, reporting to the Manager of Food Recovery Operations, is responsible for using their own vehicle or ExtraFood’s refrigerated vehicle (no special driver’s license needed) to pick up and deliver rescued food on critically important routes. You will be an ambassador for ExtraFood, called on to make several weekly deliveries, augmenting our volunteer team, and serving as a backup for ExtraFood’s other Food Recovery Coordinators. In this role, you will cultivate and sustain our relationships with key employees at food donor and recipient partner organizations, and deliver high-quality, nutritious food for people in need.
Responsibilities
1. Based on daily route schedule, complete specified “food trips”: pick up food donations from businesses and deliver to recipient partners, all within Marin County.
- Interact professionally with staff at food donor and recipient organizations. Act as an ambassador for ExtraFood, communicating information about shared successes and addressing any issues that arise.
- Arrive at food donors and recipients within specified time windows
- Follow all food-safety guidelines in handling food (ExtraFood provides food-safety training)
- Weigh donations and report weights to Operations Coordinator
- Escalate any issues or feedback to Manager of Food Recovery Operations as necessary
2. Complete spontaneous food trips as needed.
3. Keep vehicle clean and maintained according to ExtraFood protocol.
4. Complete food safety certification (at ExtraFood’s expense), if not already certified, and keep certification up-to-date.
Qualifications
Required skills/experience include:
- Passionate about our mission
- Excellent interpersonal and customer service skills; professional manner
- Outstanding driving skills
- Excellent driving record as indicated by DMV report
- Available 10 hours per week, Monday-Friday, with schedule negotiable.
- Able to lift and maneuver 50 lbs safely
- Highly organized; demonstrated on-time performance with tracking/reporting data
- Valid California driver’s license (no special license needed)
- Willing to submit to background check
- At least 21 years of age
- Fluent in English
- Available by 8:00 am on a mutually agreed-to weekday(s) at our office in Kentfield
- 2 professional references
The following skills are preferred:
- 1 year of delivery or professional driving experience
- Available more than 10 hours/week
The following skills/experience are a plus:
- Available more than 10 hours/week
Email cover letter summarizing interest in position and experience, plus resumé, to:
Sophia Balestreri, Manager of Food Recovery Operations, Sophia@ExtraFood.org
